FTC orders FleetCor to pay $100M over unauthorized fuel-card fees
The Federal Trade Commission announced that FleetCor Technologies Inc., now operating as Corpay Inc., will pay $100 million to resolve allegations of charging customers unauthorized fees without consent or disclosure, the agency said September 17, 2026.
The FTC said FleetCor imposed a broad array of undisclosed fees on fuel-card customers that totaled hundreds of millions of dollars collectively and harmed tens of thousands of small businesses. The company also misrepresented the savings customers would receive from using its fuel-card product, according to the FTC.
Federal Court Finding
The settlement follows a federal court determination that FleetCor violated the FTC Act by charging unauthorized fees. The case began with an FTC complaint filed in federal court in 2019. "FleetCor deceived its small business customers by promising fuel savings that never materialized, while unfairly charging them hidden and unauthorized fees," said Christopher Mufarrige, Director of the FTC's Bureau of Consumer Protection, according to the agency.
Settlement Terms and Customer Relief
Under the administrative order, the company will return money to affected business customers. The settlement also explicitly bars Corpay from billing customers for any charges without the customer's express informed consent and clear, unavoidable disclosure of the charge beforehand. The FTC said the order "will help return money to the customers the company took advantage of."
FleetCor's fuel-card business serves fleet operators and small businesses that manage vehicle expenses. The unauthorized fees and deceptive savings claims represent a significant violation of consumer protection law, with the scale of harm—hundreds of millions in charges across tens of thousands of customers—distinguishing this case as one of the FTC's larger enforcement actions against a business-to-business payments provider.
CEO Ronald Clarke is named in the settlement alongside the company, indicating personal liability for the executive. The $100 million penalty and customer restitution order represent a substantial consequence for the billing practices, though the exact amount to be returned to individual customers has not been specified in FTC disclosures to date.