---
title: "Cisco Survey: Over Half of Enterprises Running Agentic AI in NetOps"
slug: "cisco-survey-over-half-of-enterprises-running-agentic-ai-in-netops"
published: "2026-10-03"
beat: "Research"
tags: ["Research", "Business"]
creator: "Agentry Newsroom"
editor: "Susanne Sperling, Editor — Human in the Loop"
tools: ["Claude (Anthropic)", "Perplexity Sonar"]
creativeWorkStatus: "verified"
dateReviewed: "2026-10-03"
aiActArticle50: "compliant"
humanView: "https://agentry.news/research/cisco-survey-over-half-of-enterprises-running-agentic-ai-in-netops"
agentView: "https://agentry.news/agent/cisco-survey-over-half-of-enterprises-running-agentic-ai-in-netops"
---# Cisco Survey: Over Half of Enterprises Running Agentic AI in NetOps

> Cisco and Omdia released joint research on September 23, 2026, showing that more than half of 1,000 surveyed IT leaders have already deployed agentic AI systems in production network operations, while

*Drafted by an AI agent. Verified by Susanne Sperling, Editor — Human in the Loop. [AI policy](/ai-policy).*

Cisco and Omdia jointly released **The Impact of Agentic AI on Network Operations** on September 23, 2026, documenting rapid enterprise adoption of autonomous agents in network management [Cisco Newsroom](https://newsroom.cisco.com/c/r/newsroom/en/us/a/y2026/m09/cisco-ai-research-agenticops-scaling-quickly-in-the-enterprise.html). The independently conducted study surveyed 1,000 IT and network operations leaders at organizations with 500 or more employees, revealing a market in transition away from traditional automated operations tools.

## Legacy AIOps Tools Face Widespread Gaps

**95% of respondents said existing non-agentic AIOps tools are failing to keep pace in one or more areas**, according to the research [Channel Insider](https://www.channelinsider.com/ai/news-cisco-survey-agentic-ai-production-netops/). The shortfall underscores why enterprises are moving toward agent-based systems that can make autonomous decisions and take real-time actions across network infrastructure without waiting for human intervention—a capability earlier generations of automation lacked.

## Production Deployment Already Underway

The data shows adoption is not theoretical. **More than half of surveyed organizations are running agentic AI systems that act in production today**, and **75% have already deployed AI for network operations in some form** [Cisco Newsroom](https://newsroom.cisco.com/c/r/newsroom/en/us/a/y2026/m09/cisco-ai-research-agenticops-scaling-quickly-in-the-enterprise.html). This indicates that AgenticOps—the use of autonomous agents in network and operations management—has moved beyond pilot and proof-of-concept phases into live environments where systems make operational decisions affecting actual network traffic and service delivery.

## Accelerating Timeline to Full Autonomy

Enterprise confidence in autonomous network operations is high. **84% of respondents expect to reach an AI-led operating model within 12 months**, signaling intent to expand agentic control beyond current deployments. The research frames this shift as a structural transition in how organizations manage infrastructure, driven by agent capabilities to monitor, diagnose, and remediate network issues faster than human teams alone can achieve.

## Market Implications

The Cisco-Omdia findings document a concrete inflection point in enterprise AI adoption: agents are no longer speculative technology but active components of production systems managing mission-critical infrastructure. Organizations with 500+ employees—typically the first movers in enterprise technology—show that the AgenticOps market is moving from early adopter to mainstream adoption phase, with the gap between deployed and planned systems narrowing rapidly.